Walking up a long driveway, I notice the George Bush 04' sticker on the car. Sure enough, the guy answers the door slightly agitated. Fox News is playing in the background. I ask about the problem with the internet. He tells me it's slow. I ask to see the modem, and he has his son lead me upstairs to the attic....no modem in the attic.
I ask the son, where is the router location. The son, "Oh ya," takes me to the router location, but the dad stops me, upset. He didn't know I had to access the room, even though that is where the modem/computers are, and it is the sole reason I was there. Radio shack splitters, on line to modem. I take them off and it works fine.
I have dealt with many conservatives, and know the warning signs. Heightened aggression, crosses all over the house, republican paraphernalia, Fox News, and when I see any of these I go into hyper careful mode. I tone down my vocabulary and explain how cable works as if I were talking to a 3 year old. I become super polite, as any swift move or large word will set them off. I do the minimum to complete the job and get out of there. Very rarely am I able to have any meaningful conversation with them. It is mostly, "Let me tell you about everything I think is important, and ignore your presence," or I am just the help.
The treat them as if they are special technique has proven to work wonders, with minimal stress.
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